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SHIPPING & DELIVERY POLICY

 

Delivery charges on the website are an estimate and may not be correct due to the nature of goods purchased, quantity and volume.

In addition to the price for the Goods and the Delivery Charge (if any) you may also need to pay any “Additional Delivery Charges” which are not shown in your shopping cart but which we incur because the delivery is to a Rural Delivery area or the order contains Dangerous Goods class of products or the weight or volume requires excess delivery charges. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar.

By placing an Order you agree to pay the price for the Goods, any Delivery Charge and any Additional Delivery Charge

Once we have confirmed acceptance of your order, we will endeavour to dispatch the order within 3 business days unless a different timeframe is specified in relation to a particular product.

If we are unable to dispatch your order within the time frame specified we will endeavour to contact you and advise you of the expected dispatch date.

We reserve the right to dispatch your order in one delivery or by installments. Failure to deliver any installment shall not entitle the buyer to repudiate the contract as to any installments already delivered. You may cancel any undelivered installments up until the installment is confirmed.

Any quotations of delivery times by us are made in good faith but are estimates and we shall not be bound by such quotation and we will not be liable for any loss, damages or costs (including loss of profits etc. or direct/indirect or consequential loss of any kind) arising by reason of any late delivery, shortage of quantity delivered, or non-delivery.

You may specify delivery instructions for an order (for example, you may authorise the delivery agent to leave the products in a specified location if the buyer will not be at the delivery address).

We will not be responsible for any order that is delivered in accordance with the your delivery instructions

Please inspect your order when it arrives by courier. In the unlikely event that an item arrives damaged on delivery, you should refuse to take receipt of that product and notify us immediately.

If you notice damage to a product after delivery, you should notify us immediately. Please keep the original packaging if we need to organise a claim against the freight company. Freight companies only consider freight claims lodged within seven days of delivery. If you do not contact us within seven days, a claim cannot be made.

No claim for under/short supply of goods will be accepted by CLEANLINETASMAN later than 7 days after receipt of goods, except at the discretion of CLEANLINETASMAN.